Payments and Refunds Policy
The club has to commit money in advance for buses for our walks. If we cancel the bus within 10 days
of the event we must still pay for the bus. We also have to commit funds when booking accommodation for weekends away, for Christmas meals
and other things, so members must make a commitment too when they book.
Members no longer wishing to take part in an event must go to the website and withdraw from the event.
The organiser needs to know as soon as possible. It may be possible to order a smaller bus amongst other reasons.
For our events, money will not be refunded if people cancel within 10 days of that event.
The online system will manage refunds if people cancel within ten days of an event, which
will be made net of the fee charged by Stripe, the card processing company.
Members using bank transfer are expected to transfer the funds
as soon as they book a place. Refunds must be requested by email to the Treasurer after withdrawing on the website.
Cash is no longer a preferred method, as a lot of work is involved in banking cash.
If a member does book with a promise to pay cash on the day, and withdraws within the ten days of the event, they
will still be expected to pay.
A member will be refunded their fee if they pull out within the 10 days and
someone else takes their place i.e. their pulling out allows another member to attend.
Members can still sign up within 10 days if there are still places and it is at
that point in time that they make the financial commitment to the Club.
In the event a walk is cancelled by the Club e.g. extreme weather,
all participants will have their event fee refunded by the Club.
The same refund principles apply to any guests participating in our events.
The Treasurer and President have the discretion to grant refunds outwith the above policy to
cover any extenuating circumstances.